I went through 60 hours of training and supervision to become an online volunteer on RAINN’s National Sexual Assault Hotline, where I talk to victims of rape and sexual assault through an anonymous, Instant Messenger-style chat service.
I let visitors know that the chat is anonymous and they do not have to share anything with me they do not want to.
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You may also download and print the Help for Crime Victims: Helplines (pdf, 138 kb) list now.
The OVC State/Local Victim Resources page and Online Directory of Crime Victim Services are available to help you locate local services.
“I just couldn’t believe that a company as large as Comcast is not aware of what they’re putting on receipts for their customers to call.” Sure enough, when a reporter from WAGA-TV dialed the number on the bottom of her receipt, a porn line answered the call. “Comcast sincerely apologizes to our customer who called the number typed on their receipt and was unexpectedly connected to an adult phone service,” the Comcast statement reads.
“This was simply a human error resulting from a temporary employee who inadvertently typed an 800 number prefix for what should have been an 888 prefix.” Comcast believes the error was a one-time event, limited to that single customer.
Perhaps, but Comcast’s past track record has exposed other customers to heavy breathing sex operators.
In October 2009, Comcast mailed thousands of postcards to Harrisburg, Penn. But when callers dialed the 800 number to order the new HD channel, they ended up on a phone sex hotline instead.
When connecting to the chat, we ask for a name and an e-mail address.
Complete confidentiality and anonymity is promised. If you do not receive an answer soon after you have been connected, it´s because our chat is busy at the moment and we ask you to wait for the next available counselor.
The telephone hotline has dominated crisis support for over 40 years, and now the tide is slowly turning.
As a volunteer for the Rape Abuse Incest National Network, or RAINN, I know first hand about the organization’s efforts to adapt.
Officials with the Iowa Attorney General’s Office's Crime Victim Assistance Division said the decision to cut the hotline and funding to two other programs came after all other available options were explored.